The Newcastle Entertainment Centre aims to be accessible and welcoming to all. Specific provisions have been made available for patrons with disabilities including:
- Easily accessed seating areas available for every event. Tickets for patrons and carers are placed on hold and can be purchased on 49212121.
- Disabled rest rooms are located throughout the Centre.
- The closest drop off point for patrons with disabilities is Brown Road.
- Accessible parking is available on site and car park attendants will direct pass holders to closest available space.