Newcastle Entertainment Centre's events are sold through Ticketek with the exception of exhibitions, conferences and private functions.

The Newcastle Entertainment Centre is no longer a Ticketek Agency and operates on event days only.

Event Day Ticket Office Opening Times

The Newcastle Entertainment Centre ticket office is open for extended hours on event days only, generally from 2 hours prior to the event.

Web Bookings

To purchase tickets for Newcastle Entertainment Centre events go directly to Ticketek For all enquires or issues regarding web bookings call Ticketek call centre on 132 849 or send enquiry or assistance contact Ticketek here.

Accessible Ticketing Enquiries and Bookings

Accessible seating is available on request from the Newcastle Entertainment Centre. Email specific requirements to and appropriate seating will be allocated. Patrons should be aware that the elevated seating requires climbing stairs.

Relocation on the day may not be possible so be careful when requesting seating. In addition do not book accessible seating via the internet.

Please see our Accessibility page for more information.


Ticketek now offers Afterpay for online bookings For more information please click here

Fans First

Please be aware that Newcastle Entertainment Centre has NO obligation to honour tickets purchased from unauthorised re-sellers. If there is an issue with tickets purchased through an unofficial agency direct all enquires to the point of purchase. If an event is attended with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, entry may be refused.

Don’t be caught. Buy tickets ONLY from an authorised seller.

Frequently Asked Questions

Why can't the ticket office assist with my booking?

Ticket office staff are only able to assist with issues relating to tickets purchased through Ticketek.

I thought my resale ticket guaranteed entry to the event?

No. The only way to guarantee entry to the event is to purchase through Ticketek. Resellers may offer a refund after reviewing the complaint but cannot offer a service through the venue.

What are the benefits of purchasing through the official Ticket Seller?

When a ticket is purchased through the Official Ticket Seller, the real price is paid as determined by the Artist & Promoter. In addition, the ticket is 100% guaranteed and if something goes wrong, purchasers are able to speak to the staff to get it resolved. In the unlikely event of a cancelled show, the ticket purchase will be automatically refunded. If a resale ticket is purchased, the reseller needs to be contacted direct for a refund.

How do I lodge a complaint against an unauthorised seller?

If there is an issue with tickets purchased through an unofficial agency it must be returned to the point of purchase.


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